呼叫中心，是(shi)利用(yong)(yong)通訊與電(dian)(dian)腦(nao)軟件(jian)(jian)技術(shu)相結(jie)合，可自(zi)動靈活(huo)地處理(li)(li)各種不同的(de)(de)(de)(de)(de)電(dian)(dian)話(hua)打(da)進和(he)打(da)出業務的(de)(de)(de)(de)(de)運營操作(zuo)(zuo)場所(suo)，通俗(su)的(de)(de)(de)(de)(de)理(li)(li)解，就是(shi)一個(ge)大(da)型的(de)(de)(de)(de)(de)電(dian)(dian)話(hua)處理(li)(li)中心，把(ba)傳統的(de)(de)(de)(de)(de)電(dian)(dian)話(hua)結(jie)合到電(dian)(dian)腦(nao)軟件(jian)(jian)里，運用(yong)(yong)軟件(jian)(jian)系統來打(da)電(dian)(dian)話(hua)、接電(dian)(dian)話(hua)、管理(li)(li)電(dian)(dian)話(hua)，比傳統的(de)(de)(de)(de)(de)電(dian)(dian)話(hua)具有更(geng)強大(da)的(de)(de)(de)(de)(de)功(gong)能，可提(ti)高工作(zuo)(zuo)效率和(he)管理(li)(li)水平(ping)的(de)(de)(de)(de)(de)一個(ge)平(ping)臺。

　　貴陽(yang)，簡稱“筑”，貴州省(sheng)省(sheng)會(hui)，貴州省(sheng)的(de)(de)(de)政治、經濟、文化和(he)金融中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)。我(wo)國(guo)(guo)西南地區(qu)重(zhong)要(yao)的(de)(de)(de)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)城(cheng)(cheng)(cheng)(cheng)市，國(guo)(guo)家區(qu)域中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)城(cheng)(cheng)(cheng)(cheng)市，全國(guo)(guo)重(zhong)要(yao)的(de)(de)(de)生態休閑度(du)假旅游城(cheng)(cheng)(cheng)(cheng)市，中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)國(guo)(guo)大陸(lu)與東(dong)協經濟體(ti)貿易合作的(de)(de)(de)關鍵通道，全國(guo)(guo)綜合性鐵路樞紐。貴陽(yang)是一座“山中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)有(you)(you)城(cheng)(cheng)(cheng)(cheng)，城(cheng)(cheng)(cheng)(cheng)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)有(you)(you)山，綠帶環(huan)繞，森(sen)林(lin)(lin)圍城(cheng)(cheng)(cheng)(cheng)，城(cheng)(cheng)(cheng)(cheng)在林(lin)(lin)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)，林(lin)(lin)在城(cheng)(cheng)(cheng)(cheng)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)”的(de)(de)(de)具有(you)(you)高(gao)原(yuan)特色的(de)(de)(de)現代化都(dou)(dou)市，中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)國(guo)(guo)首(shou)個(ge)(ge)國(guo)(guo)家森(sen)林(lin)(lin)城(cheng)(cheng)(cheng)(cheng)市、循環(huan)經濟試點城(cheng)(cheng)(cheng)(cheng)市。以溫度(du)適(shi)宜、濕度(du)適(shi)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)、風(feng)速有(you)(you)利、紫外線輻射低(di)、空氣清潔、水質(zhi)優良(liang)、海拔(ba)適(shi)宜、夏季低(di)耗能等氣候(hou)優勢(shi)，榮登“中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)國(guo)(guo)十大避暑(shu)旅游城(cheng)(cheng)(cheng)(cheng)市”榜首(shou)，被(bei)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)國(guo)(guo)氣象學(xue)會(hui)授(shou)予“中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)國(guo)(guo)避暑(shu)之(zhi)都(dou)(dou)”稱號。貴陽(yang)是國(guo)(guo)家級大數據(ju)產業(ye)發展集(ji)聚(ju)區(qu)，國(guo)(guo)家級數據(ju)存(cun)儲災備基(ji)地和(he)國(guo)(guo)家級云計算應用基(ji)地，全國(guo)(guo)領先的(de)(de)(de)大數據(ju)技術創新與應用服(fu)務(wu)示范(fan)基(ji)地和(he)產業(ye)集(ji)聚(ju)發展的(de)(de)(de)“中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)國(guo)(guo)數谷”，全國(guo)(guo)首(shou)個(ge)(ge)全域公(gong)(gong)共(gong)免費WiFi城(cheng)(cheng)(cheng)(cheng)市、全球首(shou)個(ge)(ge)塊上集(ji)聚(ju)的(de)(de)(de)大數據(ju)公(gong)(gong)共(gong)平臺、全國(guo)(guo)重(zhong)要(yao)的(de)(de)(de)呼叫中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)與服(fu)務(wu)外包集(ji)聚(ju)區(qu)、全國(guo)(guo)首(shou)個(ge)(ge)大數據(ju)交易中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)、全國(guo)(guo)重(zhong)要(yao)的(de)(de)(de)數據(ju)中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)集(ji)聚(ju)區(qu)。隨著(zhu)經濟的(de)(de)(de)飛速發展，競(jing)爭的(de)(de)(de)日益激烈，有(you)(you)很多(duo)貴陽(yang)企(qi)業(ye)開始使用呼叫中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)系統(tong)，以提高(gao)公(gong)(gong)司的(de)(de)(de)服(fu)務(wu)質(zhi)量、工作效率(lv)和(he)管理水平。那么(me)有(you)(you)人問了，在貴陽(yang)建一個(ge)(ge)呼叫中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)要(yao)多(duo)少錢呢？怎么(me)來建立自己(ji)公(gong)(gong)司的(de)(de)(de)呼叫中(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)(zhong)心(xin)呢？找什么(me)公(gong)(gong)司來建呢？

　　在貴(gui)陽(yang)可能有很(hen)多(duo)人不知道呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)是(shi)什么東(dong)西，但日常生活中(zhong)(zhong)其(qi)實是(shi)接觸或使(shi)用過呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)服(fu)(fu)務的(de)。例(li)如：110、120、119、114、12345、12319、12328、12348等(deng)等(deng)熱線，那就是(shi)一個(ge)(ge)個(ge)(ge)呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)。另外還有那些(xie)(xie)大(da)公(gong)司(si)的(de)客(ke)服(fu)(fu)熱線，我們(men)打電話的(de)時候或許不知道，其(qi)實背后(hou)就是(shi)一個(ge)(ge)呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)在支撐。那么，貴(gui)陽(yang)有哪(na)些(xie)(xie)公(gong)司(si)能提供呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)建設服(fu)(fu)務呢？貴(gui)陽(yang)有沒有公(gong)司(si)是(shi)做呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)系(xi)統(tong)軟件(jian)的(de)呢？這(zhe)些(xie)(xie)呼(hu)(hu)叫(jiao)(jiao)中(zhong)(zhong)心(xin)(xin)系(xi)統(tong)有些(xie)(xie)什么電話管理的(de)功能呢？這(zhe)個(ge)(ge)問(wen)題問(wen)得(de)很(hen)好，一個(ge)(ge)公(gong)司(si)要(yao)做一個(ge)(ge)什么事情(qing)，肯(ken)定(ding)是(shi)先(xian)了(le)解(jie)到底有哪(na)些(xie)(xie)公(gong)司(si)提供這(zhe)個(ge)(ge)服(fu)(fu)務，然(ran)后(hou)進行(xing)對比(bi)，所(suo)謂貨比(bi)三家(jia)。

　　很多人說，這好說，我百度唄~~于是乎，他們一般是在百度、360去搜索以下關鍵詞：貴陽呼叫中心、貴(gui)(gui)陽(yang)營銷型呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)、貴(gui)(gui)陽(yang)客服呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)、貴(gui)(gui)陽(yang)呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)系(xi)統、貴(gui)(gui)陽(yang)呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)解決方案、貴(gui)(gui)陽(yang)呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)建設、貴(gui)(gui)陽(yang)呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)公(gong)司(si)(si)、貴(gui)(gui)陽(yang)呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)供(gong)應商、貴(gui)(gui)陽(yang)客服電話呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)、貴(gui)(gui)陽(yang)自動外呼(hu)(hu)(hu)系(xi)統、貴(gui)(gui)陽(yang)云呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)、貴(gui)(gui)陽(yang)電話管理系(xi)統等等......搜索(suo)之后(hou)，大(da)家會發現，不管你搜索(suo)哪個關(guan)鍵詞，有那么一家公(gong)司(si)(si)的(de)網頁，總是排(pai)在百度的(de)首(shou)頁，那就是樂科技術(shu)貴(gui)(gui)陽(yang)辦事處。為什么搜索(suo)貴(gui)(gui)陽(yang)呼(hu)(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)(xin)(xin)相關(guan)的(de)關(guan)鍵詞，樂科技術(shu)都排(pai)在前(qian)面呢?

　　這(zhe)(zhe)是(shi)因為(wei)樂科技術(shu)(shu)貴(gui)陽(yang)(yang)(yang)(yang)辦事處在(zai)(zai)貴(gui)陽(yang)(yang)(yang)(yang)本土呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)領域確(que)實是(shi)屬于(yu)口碑很不錯的(de)(de)，是(shi)貴(gui)陽(yang)(yang)(yang)(yang)呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統建設優(you)秀供應商，在(zai)(zai)貴(gui)陽(yang)(yang)(yang)(yang)呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)這(zhe)(zhe)個領域做了大量的(de)(de)呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)案例。樂科技術(shu)(shu)給客戶提供的(de)(de)呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)解決方(fang)案，性價比非常高(gao)，在(zai)(zai)貴(gui)陽(yang)(yang)(yang)(yang)地(di)區口碑非常好。樂科技術(shu)(shu)充分考(kao)慮到貴(gui)陽(yang)(yang)(yang)(yang)企業(ye)的(de)(de)實際情況，相繼推出(chu)了happicall多媒(mei)體呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統、happicall客服(fu)呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統、happicall電話營銷呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統、happicall電子政務呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統，并取得了軟件著(zhu)作權(quan)。短(duan)短(duan)幾年，樂科呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統在(zai)(zai)貴(gui)陽(yang)(yang)(yang)(yang)呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)市場迅速發展，成長為(wei)貴(gui)陽(yang)(yang)(yang)(yang)地(di)區呼(hu)(hu)(hu)叫(jiao)(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)(xin)(xin)系(xi)(xi)統領軍企業(ye)。

　　樂科技術幫貴陽企業建的呼叫中心屬于自建型呼叫中心，也就是說幫你們建一套完整的呼叫中心，不是租用，也不是托管，是完完全全屬于你們公司的。這套呼叫中心包含了硬件和軟件，硬件有語音交換機（或語音卡）、服務器、話機、耳麥等，軟件方面就是呼叫中心系統、呼叫中心中間件等。

一個完整的呼叫中心 = 呼叫中心系統（我們提供） + 呼叫中心硬件（我們提供） + 線路（請聯系本地運營商）

　　樂科技術呼叫中心系統的主要功能有：

　　1、語音導航功能：電話打入時有語音提示：“**業務請撥1，**業務請撥2，**業務請撥3，**人工服務請撥0……。”
　　2、來電彈屏功能：來電時電腦自動彈出客戶的基本信息和歷史記錄，第一次來電彈出錄入界面，接聽者預知客戶信息，方便交流。
　　3、錄音功能：通話錄音可以自動或手動錄制到計算機硬盤方便日后查找，根據條件檢索。
　　4、ACD(自動呼叫分配)：來電均勻響鈴，讓每個坐席員接聽電話的數量均衡。
　　5、班長座席功能：班長座席可以監聽座席員與客戶的對話，也可截斷座席員直接與客戶對話。
　　6、 運維監控、坐席監控 ：可隨時掌握呼叫中心的運行狀況，對坐席的工作情況了如指掌，提高管理效率。
　　7、工單管理：工單的生成和流轉系統是把工作中的各個業務環節連接起來，讓任務按照制定的方向流轉。
　　8、統計報表功能：每天(tian)(tian)的來電(dian)量總(zong)數(shu)，每一個座席員每天(tian)(tian)的通話時間，等待時間，所有來電(dian)量，轉接量的統計。每一個座席員每天(tian)(tian)來電(dian)量、回答(da)量、放棄量的統計。

　　樂科技(ji)術(shu)作為貴陽呼(hu)叫中(zhong)心公(gong)司的代表企業，其呼(hu)叫中(zhong)心系統(tong)功(gong)能強大、實用、系統(tong)穩定、使用簡單、性價比高，深受貴陽企業的好(hao)評，您有(you)任何疑問可以QQ咨詢：897480090　手機：18974969906

貴陽地區呼叫中心建設服務范圍包括且不限于以下地市：
貴陽(yang)市、遵義市、六盤(pan)水市、安(an)順(shun)市、畢節(jie)地(di)區、銅仁地(di)區、黔(qian)西南(nan)州(zhou)、黔(qian)東南(nan)州(zhou)、黔(qian)南(nan)州(zhou)