【引言】：呼(hu)叫中心（英文Call Center或Call Centre)也叫客戶服(fu)務(wu)中心，是充分(fen)利用現代(dai)通訊與計算機(ji)技術(shu)，可以自(zi)動靈活地處(chu)理大量各種不同的電話呼(hu)入和呼(hu)出業務(wu)和服(fu)務(wu)的運營操(cao)作場(chang)所。

　　武漢，是湖北省省會、副省級市、國家區域中心城市（華中），地處江漢平原東部、長江中游，是中國中部地區的中心城市，中國重要的工業基地、科教基地和綜合交通樞紐。武漢市下轄13個市轄區，3個國家級開發區，總面積8594平方公里，全市常住人口1060.77萬，是中部地區唯一的特大城市。經濟在飛速發展、競爭在日益加大，越來越多的武漢企業認識到：自己公司迫切的需要建立一個呼叫中心系統平臺，讓呼叫中心來提高公司客戶服務質量、提高公司電話營銷效率、提升公司管理水平。因此，最近幾年，武漢呼叫中心行業的發展非常迅速，各種提供呼叫中心解決方案的公司也相繼誕生。那么，武漢呼叫中心解決方案有哪些公(gong)司可以提供(gong)呢？

　　一般人都會通過百度來搜索“武漢呼叫中心解決方案”相關關鍵詞，而百度搜索出來的結果就有一個叫“樂科技術”的武漢呼叫中心公司，進入他們的官網可以了解到，樂科技術是一家優秀的武漢呼叫中心供應商，他們的客戶遍布全國，能提供武漢呼叫中心方案。樂科技術充分考慮到武(wu)漢企業(ye)的(de)實際情(qing)況，于2010年推出happicall電子政(zheng)務(wu)呼(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)系(xi)(xi)統(tong)、happicall客服呼(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)系(xi)(xi)統(tong)、happicall電話(hua)營銷呼(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)系(xi)(xi)統(tong)，并在武(wu)漢呼(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)市場(chang)迅速(su)鋪開，短(duan)短(duan)幾年內樂科技術成長為武(wu)漢地區呼(hu)(hu)叫(jiao)中(zhong)(zhong)心(xin)系(xi)(xi)統(tong)領軍企業(ye)。

　　樂科技(ji)術為武(wu)漢地區企業提(ti)供了全面的(de)電(dian)話(hua)呼叫中心(xin)系(xi)統(tong)解決(jue)方案，其客服呼叫中心(xin)系(xi)統(tong)可(ke)以(yi)大(da)大(da)提(ti)高(gao)客戶服務滿意度，可(ke)以(yi)給企業內部(bu)管理帶來(lai)質的(de)提(ti)升；而happicall企業電(dian)話(hua)營(ying)銷型呼叫中心(xin)系(xi)統(tong)，解決(jue)了傳統(tong)電(dian)話(hua)營(ying)銷效率低(di)和人工撥號的(de)缺點，采用自動(dong)篩選掉空號、錯號、忙音(yin)。有效電(dian)話(hua)接通后轉給人工坐席，節省(sheng)出了大(da)部(bu)分的(de)時間(jian)來(lai)和有效客戶溝通，可(ke)以(yi)給電(dian)話(hua)銷售的(de)效率提(ti)升40%以(yi)上。而樂科技(ji)術的(de)電(dian)子政(zheng)(zheng)務呼叫中心(xin)，廣泛(fan)的(de)應用在政(zheng)(zheng)府(fu)部(bu)門、事業單位。

樂科技術能提供的解決(jue)方案有以下幾(ji)方面：

武漢政府熱線解決方案：
12345市（縣(xian)）長熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12319城管服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12328交通服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12368司法服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12329公(gong)積金服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12348法律(lv)援助(zhu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12301旅游服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12315工(gong)商舉報(bao)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12369環保投訴熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12366納稅服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12365質量(liang)監督熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12358物價監督熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12338婦女維權熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12333勞(lao)動保障熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12318文(wen)化舉報(bao)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12320公(gong)共衛生服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12316三(san)農服(fu)(fu)(fu)務(wu)(wu)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12355青少(shao)年健康熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12388干部違紀舉報(bao)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12309檢查院舉報(bao)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12336國土資源(yuan)違法舉報(bao)熱(re)(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)

武漢公安行業解決方案：
接警(jing)回(hui)訪警(jing)務(wu)(wu)調查系統(tong)(tong)、社區警(jing)務(wu)(wu)熱線、12389公(gong)安(an)機關和民(min)警(jing)違法違紀(ji)舉報熱線、96110警(jing)務(wu)(wu)民(min)生熱線、公(gong)安(an)行業電話錄(lu)音系統(tong)(tong)、公(gong)安(an)110、119、120三(san)警(jing)合一熱線、監獄會見通系統(tong)(tong)、監獄親情電話系統(tong)(tong)

武漢公共事業類解決方案：
居家養老(lao)解決方(fang)案(an)(an)、招標專(zhuan)家抽取系統、96121氣象(xiang)查詢及(ji)應(ying)急解決方(fang)案(an)(an)、燃氣服(fu)(fu)務(wu)熱線、95598電(dian)力呼叫中(zhong)心(xin)、自(zi)來水公(gong)司服(fu)(fu)務(wu)熱線、供暖服(fu)(fu)務(wu)熱線、水、電(dian)、煤(mei)氣催繳費系統、12580綜合信息服(fu)(fu)務(wu)平(ping)臺、114電(dian)話查詢服(fu)(fu)務(wu)熱線、家校通(tong)解決方(fang)案(an)(an)、校園服(fu)(fu)務(wu)熱線、高考(kao)查分(fen)系統、醫(yi)院解決方(fang)案(an)(an)、出租車、公(gong)交(jiao)車呼叫中(zhong)心(xin)系統

武漢應急調度類解決方案：
 政(zheng)府應(ying)急(ji)(ji)調度(du)(du)(du)指(zhi)揮(hui)(hui)中(zhong)心(xin)、水利防汛指(zhi)揮(hui)(hui)中(zhong)心(xin)、礦山(shan)應(ying)急(ji)(ji)調度(du)(du)(du)系(xi)統(tong)、車載應(ying)急(ji)(ji)指(zhi)揮(hui)(hui)調度(du)(du)(du)系(xi)統(tong)、部隊應(ying)急(ji)(ji)指(zhi)揮(hui)(hui)調度(du)(du)(du)系(xi)統(tong)、航空機場應(ying)急(ji)(ji)指(zhi)揮(hui)(hui)調度(du)(du)(du)系(xi)統(tong)

武漢金融保險類解決方案：
銀行(xing)呼叫(jiao)中(zhong)(zhong)心(xin)(xin)系(xi)(xi)(xi)統(tong)、保險類電話營銷(xiao)(xiao)系(xi)(xi)(xi)統(tong)、貴金屬電話營銷(xiao)(xiao)系(xi)(xi)(xi)統(tong)、小額貸款呼叫(jiao)中(zhong)(zhong)心(xin)(xin)系(xi)(xi)(xi)統(tong)、P2P網貸呼叫(jiao)中(zhong)(zhong)心(xin)(xin)系(xi)(xi)(xi)統(tong)、融資租賃呼叫(jiao)中(zhong)(zhong)心(xin)(xin)系(xi)(xi)(xi)統(tong)、信用卡催繳(jiao)費(fei)系(xi)(xi)(xi)統(tong)、證券(quan)電話委托(tuo)系(xi)(xi)(xi)統(tong)

武漢電信運營及廣電解決方案：
電(dian)(dian)(dian)信(xin)客服呼叫(jiao)中心系(xi)(xi)(xi)(xi)統(tong)(tong)、增(zeng)值業(ye)務解決方(fang)案、增(zeng)值業(ye)務類電(dian)(dian)(dian)話營銷(xiao)系(xi)(xi)(xi)(xi)統(tong)(tong)、電(dian)(dian)(dian)信(xin)催繳費系(xi)(xi)(xi)(xi)統(tong)(tong)、電(dian)(dian)(dian)信(xin)外包呼叫(jiao)中心系(xi)(xi)(xi)(xi)統(tong)(tong)、400管理系(xi)(xi)(xi)(xi)統(tong)(tong)解決方(fang)案、電(dian)(dian)(dian)話會議(yi)運營系(xi)(xi)(xi)(xi)統(tong)(tong)、傳真服務器解決方(fang)案、廣電(dian)(dian)(dian)客服呼叫(jiao)中心系(xi)(xi)(xi)(xi)統(tong)(tong)、交通頻道廣播(bo)電(dian)(dian)(dian)臺(tai)熱線、廣電(dian)(dian)(dian)電(dian)(dian)(dian)視購物系(xi)(xi)(xi)(xi)統(tong)(tong)

武漢企業客服及電話營銷解決方案：
旅游(you)服(fu)務(wu)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、電(dian)子商務(wu)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、訂票服(fu)務(wu)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、教育培(pei)訓解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、物(wu)(wu)流快(kuai)遞(di)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、生物(wu)(wu)制藥解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、餐飲(yin)行業(ye)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、電(dian)器設(she)備(bei)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、家(jia)政服(fu)務(wu)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、地產物(wu)(wu)業(ye)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、酒店行業(ye)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、汽車行業(ye)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)、煙草(cao)行業(ye)解(jie)(jie)(jie)(jie)決(jue)(jue)(jue)方(fang)(fang)(fang)(fang)(fang)案(an)(an)(an)

　　happicall呼叫中心系統幫助武漢企業建立以客戶為中心的經營理念、組織模式、業務規則及評估系統，形成一套整體的科學管控體系，深入到企業管理執行的每一環節，全面提高企業管理水平及核心競爭力。需要武漢呼叫中心系統解決方案的(de)朋(peng)友，可以聯系樂科技術。

武漢地區呼叫中心建設服務范圍包括且不限于以下地市：
武(wu)漢市(shi)(shi)(shi)、黃(huang)石市(shi)(shi)(shi)、襄(xiang)樊市(shi)(shi)(shi)、十(shi)堰市(shi)(shi)(shi)、荊(jing)州市(shi)(shi)(shi)、宜(yi)昌市(shi)(shi)(shi)、荊(jing)門市(shi)(shi)(shi)、鄂(e)州市(shi)(shi)(shi)、孝感市(shi)(shi)(shi)、黃(huang)岡市(shi)(shi)(shi)、咸寧市(shi)(shi)(shi)、隨州市(shi)(shi)(shi)、恩施(shi)市(shi)(shi)(shi)、仙桃市(shi)(shi)(shi)、潛江市(shi)(shi)(shi)、天門市(shi)(shi)(shi)